2016-01-18 - 24193 - Service Request - 2016 Order Fulfillment and HR - Week ending Oct 07 #FIMMSD #SDFI #ProductionBreakFix

2016-01-18 - 24193 - Service Request - 2016 Order Fulfillment and HR

Problem Summary

All supporting activities that are less than 4 hours in 2016 are updated in this sheet.

Admin Info


Purpose
 All supporting activities that are less than 4 hours in 2016 are updated in this sheet.
Requested by
 Jeffrey Mau
Issue Date
 10/03/2016 - 10/07/2016
Resolved by
 Surya/Deepak/Mehta/Raghav
Resolved Date
 10/07/2016
Document Status
 Completed

Detailed Problem Description

(Include Screen Shots if required )
Dt:10-03-2016
Issue#1 DSG and Champs for week of 10/3/16
A set of quick replenishment orders which failed to allocate/deliver some materials.

VBEP.XLS



Dt: 10-03-16
Issue#2:
ZCOM - Invoice # 93781271
In the invoice 93781271 was missing ZCOM condition due to the fact that the item category in the invoice was not populated in the condition determination

ZCOM.png


Dt 10-03-2016
Issue#3
There are orders incorrectly triggering the in-completion for “Description"
Description Errors.xlsx
( on request, Newera provided the order details for which the in-completion is getting triggered unnecessarily)
Incompletion description.zip

Dt 10-06-2016
Issue#4
Shortdump - NECNEQ-600 - Packing
The batch job dumped while testing packing.
Neq-600-Shortdump.png

Neq-600-Shortdump2.png


Dt: 10-06-2016
Issue#5
Third Party Account Numbers Not On Deliveries
3rd-Party.pdf

Dt: 10-04-2016
Issue#6
Deleted FI Doc
User found a document in Prod that does not exist in the table BKPF, but show up in the report

FI.png
FI-1.png




Solution Analysis and Recommendations

(Include Screen Shots if required)
Issue#1

BMS found an info in the job log for all the materials that are not auto allocated and delivered as below,
these ZQR orders that are created through batch job doesn’t have any reference contract though it might be not the reason for the cause of the issue.

DSG.png

Issue#2
BMS replicated the issue with same condition table for ZCOM found no issue no in copying the value
though item category in the invoice was not populated in the condition determination,
There might be a chance that user has deleted the ZCOM condition record in the invoice.

Issue#3
Analysis is being done on all the orders to make sure if this is caused because of the phantom/junk characters.

Issue#4
In packing program for inbound deliveries that are not relevant for packing (with ZNEC confirmations) , we are clearing them in our logic. So at this point due to the bug the logic is trying to get the corresponding SO for these inbound deliveries , which is wrong. As a result all the VBAK entries are fetched thereby causing the dump.

Resolution

Issue#1
BMS sent a detail write-up to Newera in order to raise the issue to SAP
ZQR orders allocation issue in the job.docx

Issue#2
When the user cancelled the invoice and recreated, it worked fine.

Issue#4 : The bug is fixed in the program.

Issue#5
The carrier determination we have a logic in place where if the customer exits in the ZSD_CARR_DETR without the shipping point, then by default ROU inco terms are displayed in the delivery document.
Also ,the 3rd party account value on the form is displayed if the inco terms are CBC or TPB in the delivery. This is the reason it didn’t printed for the 83574389 delivery.

Issue#6
BMS analyzed the issue but not sure how the document was posted without the entry in BKPF, Suggested to run/may check for correction reports.

Release Information

Provide link here to Release Notes if Technical Objects were changed